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Property Manager

Property Managers are responsible for the day-to-day operations of the apartment complex (physical asset) they are assigned to. They must work well in a team-oriented environment and be able to manage their assistant property manager and maintenance team (if applicable). In addition, they support in other areas outlined in other duties.

Pay Rate: Starting $15/hr. up to $25 hourly* plus incentives

Medical Benefits after probationary period, PTO and 401K Benefits after 1 year of employment.

*We take into consideration the following qualifications for $19+ pay rate:

  1. 2- 5+ yrs. experience with LIHTC program, HOME program and 811 program, Texas Property Code.
  2. 2- 5+ yrs. experience in Property Management
  3. CAM certification

Job Requirements

  1. Valid United States Driver’s License and
  2. Valid Vehicle Insurance policy
  3. Eligible to work in the United States

Essential Functions

  1. Timely collection of rents and other fees.
  2. Maintain daily inspections of curb appeal, signage, patios, common arears, grounds and parking lots.
  3. Answering phone calls and returning voicemails.
  4. Submitting maintenance requests and dispatching maintenance through internal Maintenance system.
  5. Maintain consistent communication with residents on payment plans and/or applying for rental assistance.
  6. Maximizing potential revenue by maintaining physical and financial numbers.
  7. Monitoring turnover and working with Maintenance Regional to complete make ready product.
  8. Accurately fill out and submit legal documents for the enforcement of evictions for non-payment of rent and breach of contract.
  9. Exercise sound judgement to minimize costs and contracted vendors.
  10. Issue resident violations and violation fees when needed.
  11. Establish and maintain good working relationships among all properties.
  12. Knowledgeable on all company policies and procedures.
  13. Tour vacant apartments to prospects and maintain a high closing ration with follow up.
  14. Complete rental applications that include running credit checks, criminal background checks and income verification.
  15. Work with Leasing Manager and the Compliance Department to process rental applications.
  16. Ensure the safety, comfort and privacy of all prospects, residents and business partners.
  17. Be familiar with competitors and their specials by completing mystery shops and/or completing a monthly market survey.
  18. Market vacancies on Facebook, Craigslist and any additional free advertisement sources.
  19. If applicable work with Marketing Director to market vacancies on paid advertisement sources.
  20. Review and explain TAA lease agreement, addendums and resident handbook to new residents.
  21. Inspect move outs in a timely manner and process a Security Deposit Disposition.
  22. Deescalate and resolve resident conflicts on the site level.
  23. Act as a runner for any outgoing files and/or monies when applicable.
  24. Complete daily, weekly, month reports when requested.
  25. Comply with local, state and federal Fair Housing Laws.
  26. Perform any and all tasks requested by the Regional Manager and upper management.
  27. Maintain a daily traffic log to be used by marketing personnel.

Competencies

  1. Communication proficiency
  2. Excellent customer service
  3. Ethical Conduct
  4. Flexibility, multitask efficiently
  5. Initiative
  6. Time Management
  7. Bilingual (English and Spanish) preferred
  8. Excellent Verbal and Written Communication
  9. Excellent Interpersonal skills
  10. Attention to detail
  11. Organization Skills
  12. Problem Solving
  13. Knowledge on contracts/discrimination laws

Supervisory Responsibility

  • If applicable, train, supervise and review performance of an assistant on-site manager and ensure quality control on employees’ duties
  • Collaborate and assign day to day tasks of property team members

Here are the steps to applying:

1

Submit your Application

Submit your application and resume through email or our application platform.

2

Complete Survey

Please fill out the Culture Index Survey once you receive a link through your email.

3

Interview

Someone in our team will reach out through call or text to schedule an appointment to interview.

4

Get Hired

Welcome onboard! We are always happy to have a new Tropicana family member. If you’re a fit, someone in our team will reach out!

Featured Openings

Maintenance Technician

Various Locations, El Paso, TX

The Multi-Family Property Maintenance Technician consists of working in all aspects of Tropicana’s internal Maintenance Service Company’s functions, supporting other Maintenance Teams and the Maintenance Regional Manager.

Starting pay: $14.00/hr 

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Have questions?

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